YBS COMMERCIAL ROLLS OUT NEW BROKER PORTAL
01 Apr 2022
The new portal has a bespoke design and is the most significant visible process improvement the commercial lender has made in the last few years, phasing out paper-based application processes.
The portal will allow brokers better control of the applications they’ve submitted, providing them with unlimited access to the latest updates, so they can request information, contact the YBS Commercial Lending Team and see what’s outstanding on their cases.
Other useful features of the platform include:
Secure document sharing – allowing brokers to drag and drop documents instead of sending them by post or doing bulky uploads.
Application progress – including a view of the term, loan amount and loan terms and conditions.
Dedicated information at a click of a button – including reports on the status of applications in progress and loans which are being processed and have completed.
The commercial lender has developed the portal to facilitate a reduction in the overall time it takes to process deals and make offers to clients.
Jeni Browne, business development manager at Mortgages for Business said, “We’re really pleased to see YBS launching this broker portal – we’ve 26 members of our team using it now, and as well as it looking good, it’s really straightforward to use too.”
Mike Davies, head of business development at YBS Commercial Mortgages commented: “We’re absolutely thrilled to offer this bespoke portal to our brokers. It will make their lives easier and reduce their workload, as well as improving our turnaround times and service going forwards, so it’s a win-win for everyone.”